Hi LouD,
I'm sorry you’ve run into this. It sounds like the user invitation has been accepted, but the empty dashboard is expected in this setup. The Time Billing role doesn’t provide a normal browser dashboard. Time Billing is an AccountRight desktop feature, so the employee needs to open the company file in the AccountRight desktop app rather than using the web dashboard.
Please check the following in the company file:
- Go to Setup > User Access, select the employee’s login and give them access to the required Time Billing functions.
- Have the employee open the file in the AccountRight desktop app and use Time Billing > Enter Activity Slip to enter their hours and select the relevant job.
You don’t need to prepare Time Billing invoices. The entries can be kept for job costing and reporting only.
At this stage, AccountRight doesn’t have a separate employee timesheet screen that allows users to enter hours against jobs without using activity slips. If the Time Billing options still don’t appear in the desktop app after checking the permissions, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into this.
Regards,
Sai