Myob Billing and plan change
Seeking MYOB attention on billing query and data file as intend to make some plan changes.
Called them on 1-7-26 and waited for 30min before dropping the line.
Than got to know that Account-right has a priority line, which unfortunately had a 2 hour wait time.
So ended up leaving support notes but have not received a response, 3 weeks on.
How do I get MYOB team members attention ?
Hi PShah,
Thanks for sharing this here. I can see this has already taken a lot of time.
Wait times are longer than usual at the moment because of the volume of incoming requests, and I understand the delay has been frustrating. If you’ve already requested a callback through priority support, the best thing to do is keep an eye out for a response from the team.
Regards,
Genreve
