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Hi everyone,
Totally get where you’re coming from.
The Workers' Compensation report is meant to pull totals from your payroll for the date range you pick, then let you tweak the amounts for your insurer. You shouldn’t have to key everything in from scratch.
If you’re running it over dates where you’ve definitely processed pays and it’s still basically blank or making you type it all, that’s not expected. The best next step is to either:
- Log a support ticket via My Account, or
- Jump on live chat with our team through MOCA, our virtual assistant, via myob.com/support.
More on how it’s meant to work is here:
https://help.myob.com/wiki/display/ar/Paying+workers%27+compensation
Regards,
Genreve
- hc82 months agoMember
Hi Genreve_S
I'm not sure that you DO get where ZuluBula is coming from. The problem now is that the business address can't be updated because there is no way to save edits, therefore, the report can't be produced. It seems to be because the data source for address on the report is a single field, rather than multiple fields for street, city/suburb, state and postcode.
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