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Steven_M's avatar
Steven_M
Former Staff
4 years ago
Solved

AccountRight API - Error 500 - Runtime - 06/08/2020

Hi Everyone

 

Current Status: Resolved 25/8/2020

 

Please be advised that we are currently experiencing intermittent issues with our AccountRight public API, with the majority of users impacted experiencing an Error 500 - Runtime message. The appropriate teams have been notified and we are currently undertaking an investigation into the cause.

 

We sincerely apologise for any inconvenience caused and appreciate your patience as we work through this issue.

 

To report an issue please reach out to our dedicated API Support Team here.

 

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  • Neil_M's avatar
    Neil_M
    4 years ago

    Hi Everyone

     

    A fix has been deployed for this issue, which should resolve it for all users.

2 Replies

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  • Hi Everyone

     

    Thank you for your continued patience. Our teams are continuing to investigate this situation.  

     

    We’ll keep you updated via this thread.

    • Neil_M's avatar
      Neil_M
      Former Staff

      Hi Everyone

       

      A fix has been deployed for this issue, which should resolve it for all users.