Forum Discussion

Wm1's avatar
Wm1
Member
4 years ago

Constant 501 Errors

Hi, Every request to fetch data from the MYOB API is returnning a MYOB.AccountRight.SDK.ApiCommunicationException exception I am able to refresh the access tokens, this code has been in productio...
HelenB's avatar
HelenB
Former Staff
4 years ago

Hi Wm1 

 

Thanks for reaching out. The error `501 not implemented` means that the AccountRight file that you are trying to use with the API has not been upgraded to the latest version of AccountRight.

From the API logs, we can see that the file that you are using is a AccountRight 2021.1 file. This version has been decommissioned. In order to use it with the API, you will need to upgrade the AccountRight file.

 

Thanks

  • Wm1's avatar
    Wm1
    Member
    4 years ago

    Hi,

     

    Can you please provide some instructions on how to do this, that I can pass on to my team

     

    The version installed is, Version 2021.1.0, Build 2021.1.24.2833

     

    There is no prompt to upgrade when opening the company file

     

    Thanks

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.