Forum Discussion

eJulia's avatar
eJulia
Trusted User
14 days ago

Edge appearing without warning after repeating online authentication

Since the changes to the Authentication process back in August 2024 I have found that going through the process of authentication to permit my application to access an online file when that permission has already been granted results in Edge appearing on my screen, on top of what I am doing, with all its screaming news, ads and associated clickbait.

 

My issue is that when someone is setting up an application intended to enhance the benefits of their accounting system, that is a massive and irrelevant distraction. When someone is setting up to use an application for the first time it is not unusual to think one might have missed a step and repeat it. Getting Edge in ones face in those circumstances would be quite off-putting.

 

Does this happen to other users?

 

WIll the next round of changes to the authorisation process, due in March with a specification only now starting to appear on-line also address this issue/bug.

 

3 Replies

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    14 days ago

    Hi eJulia​ , API support will have to answer your query about Edge, but regarding the upcoming changes, in addition to the info at developer.myob.com we've found a couple of useful web pages at apisupport:

     

    https://apisupport.myob.com/hc/en-us/articles/13065472856719-MYOB-OAuth2-0-Authentication-Guide-Post-March-2025

     

    https://apisupport.myob.com/hc/en-us/articles/12861196770447-Retrieving-Company-File-GUIDs-via-MYOB-API

     

    We think the Edge issue may disappear, but it will depend on your authorisation process.

     

     

  • eJulia's avatar
    eJulia
    Trusted User
    13 days ago

    Both of those articles, and other articles I have read recently refer to 12 March 2025 but I have not received any notification of changes over the last year until the email that turned up in November. I have posted a ticket asking for specification of these changes to which I have not received replies to my ongoing questions. Did this really did happen back in March 2025? I have to develop and deploy a new version of all my applications ridiculously quickly to a specification which is emerging only recently and in gradual stages.

     

    At present each day brings new information expanding the scope of the changes. Why has there been no newsletter to developers explaining all this apart from the very vague "Update to the MYOB Developer Program Terms and Conditions" email that arrived on 19/11/2025 which hinted at changes we might need to make by March 2026.

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    13 days ago

    Hi eJulia​ , I couldn't agree more, the communication to existing developers has been pitiful. You would have thought after the debacle in August 2024 that this lesson would have been learnt, but it seems not.

     

    The reference to March 2025 is because the API authorisation changes (file-specific, scopes, admin-level approval and annual renewal) were made mandatory for all new API keys issued after that date. So it's not like the new processes have only just arrived on the scene.

     

    The work being done by existing developers to accommodate these changes would probably have accelerated over the Christmas/New Year period, yet support staff were on leave until 19th January. MYOB needs to rethink their support coverage.