Forum Discussion

jameskim's avatar
jameskim
Member
4 years ago

Gateway timeout 504 while loading company file with subscription

Hi,  endpoint: https://api.myob.com/accountright?$expand=Subscription issue: 504 gateway timeout ramdomly   I uses c# library to get compayfile and create account. But sometimes the endpoint of...
Han-Solo's avatar
Han-Solo
MYOB Staff
4 years ago

Hi There, 

 

Thanks for reaching out, Currently this is an error that has been occurring intermittently via the API. Our Team is working on resolving this error and is implementing changes from our end to have this resolved. 

 

We have found that if you are passing the header Accept-Encoding: gzip,deflate this can help reduce these errors. 

 

Thanks, 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.