MYOB API Running Slow Today
Is anyone else experiencing this? Is it related to the 2FA change that went out overnight?
Forum Discussion
same. It appears to be up now. I undertsnd down time is part of online systems but I do wish MYOB would be a little faster in acknowledging there is a problem. My users are coming to me saying there is a problem. As I can not find anything on MYOB status.myob.com to indicate that there is aproblem I go ahead and start an investigation. I end up wasting time, energy and effort when I strongly suspect it is a MYOB outage but I have nothing to send to my users to confirm this.
Like I said, outages are aprt of online life. Everyone understands that and accepts it. If you could be a little more proactive and let us know that "you know there is an issue and it is being looked into" then I can send that to my users and everyone settles down. You might also find that you would receive less abuse.
Can you give any reason why this should not a SOP? Princess_R
Hi kjm,
We understand that not having timely updates on our status page can be frustrating and lead to unnecessary investigations on your end.
We do share information and updates through our status hub page, which is our main channel for communicating such issues to both our internal team members and customers. You can subscribe to receive notifications by clicking the subscribe button on the status hub page to stay updated on any MYOB incidents.
Cheers,
MYOB
