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SandraJorgo's avatar
SandraJorgo
Trusted Cover User
5 years ago

MYOB INTERGRATION - CACHE ERROR

We use CRM called Myflo and we infrequently get the following error and it keeps going for days at a time.

We clear cache on each PC that is getting the error but it doesn't fix the problem.

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Has anyone got a fix for this?

 

 

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User

      Hi SandraJorgo , the log includes an error reading "OAuth token is invalid", whcih means that the app cannot connect to the company file/s any longer. Your app should include an option that you use to connect to your company file/s, and with luck it will include an option to test the connection/s. If that test fails, you may need to reset your connection/s, and your vendor should be able to advise on that.