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SandraJorgo's avatar
SandraJorgo
Trusted Cover User
6 years ago

MYOB INTERGRATION - CACHE ERROR

We use CRM called Myflo and we infrequently get the following error and it keeps going for days at a time.

We clear cache on each PC that is getting the error but it doesn't fix the problem.

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Has anyone got a fix for this?

 

 

2 Replies

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  • SandraJorgo's avatar
    SandraJorgo
    Trusted Cover User
    6 years ago

    We really need help with this problem we are having - is it MYOB or is it our third party intergration.

    We have been unable to inport sales, purchases and payments to MYOB for 1 month.

    We really need help.

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    6 years ago

    Hi SandraJorgo , the log includes an error reading "OAuth token is invalid", whcih means that the app cannot connect to the company file/s any longer. Your app should include an option that you use to connect to your company file/s, and with luck it will include an option to test the connection/s. If that test fails, you may need to reset your connection/s, and your vendor should be able to advise on that.

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