Forum Discussion

Illek's avatar
Illek
Contributing User
2 months ago

MYOB upgrade fails with OzBiz Ezylink

MYOB Upgrade to 2024.7.1.14 has a failing for Retail Business that use OzBiz Ezylink to import data.

 

I have 13 retail outlets that are unable to get data into MYOB since the upgrade yesterday.  Does anyone have a workaround until MYOB fixes this issue please? 

 

Even though is has an allow access button, this does not work.  

 

  • Trish_Lee's avatar
    Trish_Lee
    Experienced User
    2 months ago

    Hi,

    There doesnt appear to be a workaround at the moment. Our 3rd Party App as well as others have the sam issue.

  • MikeG1's avatar
    MikeG1
    MYOB Moderator
    2 months ago

    Hi Illek , our investigation has found that this relates to the app developers using an unsupported browser.
    You will need to raise this with OzBiz Ezylink to have them update to a supported browser
    Regards, Mike

    • Illek's avatar
      Illek
      Contributing User
      2 months ago

      Hi Mike

       

      It has affected more than just OzBiz Ezylink if you look at Trish Lee's response.  Other 3rd party apps also affected.  OzBiz have done a great job of getting us back importing.

       

      • MikeG1's avatar
        MikeG1
        MYOB Moderator
        2 months ago

        That's great to hear that OzBiz is back up and running! Thank you for keeping me updated :)