Forum Discussion
Maxine_BC
6 years agoFormer Staff
Hey Klea,
Thanks for posting on the community forum.
A timeout error is generally caused when AccountRight is being asked to process more information than it can handle in a particular timeframe. As you are receiving a timeout error, you can try applying the timeout extender as detailed on our post- AccountRight Timeout Extender
If you continue to receive the timeout error after applying the timeout extender then the next step would be to reduce the amount of information being processed.
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Let me know how you go with this.