Forum Discussion

ATDelta's avatar
ATDelta
Member
1 year ago

Banking Feed - Receive Payments [Read-only]

Hi I was able to receive customer payments in bank feed up to last Friday but the function has change to [Read-only] today. Can anyone help? Much Appreciated. 
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi ATDelta,

 

This Receive Payments [Read-only] might be an issue with the banking feed permissions. To fix this, check user permissions. Ensure that your user role has the necessary permissions to receive payments. Sometimes, changes in user roles or permissions can affect access. Also make sure your MYOB software is up to date. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

 

Kind regards,

Shella

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