Forum Discussion
- Shella_AMYOB Moderator
Hi BWBServices
I've sorted out the issue with your company file. You should be good to go with accessing the employee card files now. Let me know if you have other queries!
Cheers,
Shella
- BWBServicesExperienced Cover User
HI Shella
It isn't in my partner file, it is in one of my client's files - are you able to assist with that one? Amy I able to send you the file details?
Thank you!
- Shella_AMYOB Moderator
Hi BWBServices
Sure, I'd be more than happy to assist with your client's file. Feel free to send over the file details below, and we'll work on it together.
- The last four digits of your serial number
- Company File ID/Number
I look forward to your response.
Kind regards,
Shella
- Shella_AMYOB Moderator
Hi BWBServices
Thanks for your prompt response through a private message. I'm glad to inform you that I've sorted out the issue with your company file. You should be good to go with accessing the employee card files now. Let me know if you have other queries!
Cheers,
Shella
- BWBServicesExperienced Cover User
Thank you so much - that is all working properly now.
- Jemar_CValued User
Hi BWBServices,
That's great that you were able to access the card file now. Feel free to write a post if you need further assistance.
Cheers,
Jem
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