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BWBServices's avatar
BWBServices
Experienced Cover User
6 months ago

Unable to access an Employee Card File

I am trying to access employee card file however every time we are getting the somethings gone wrong error and have to close down MYOB.  I believe a script needs to be run through our file - is anyon...
BWBServices's avatar
BWBServices
Experienced Cover User

HI Shella

 

It isn't in my partner file, it is in one of my client's files - are you able to assist with that one?  Amy I able to send you the file details?

 

Thank you!

Shella_A's avatar
Shella_A
MYOB Moderator
6 months ago

Hi BWBServices

 

Sure, I'd be more than happy to assist with your client's file. Feel free to send over the file details below, and we'll work on it together.

 

  • The last four digits of your serial number
  • Company File ID/Number

 

I look forward to your response.

 

 

Kind regards,

Shella

  • BWBServices's avatar
    BWBServices
    Experienced Cover User
    6 months ago

    Thanks Shella!  The last 4 digits of the serial number are 4443 and the File ID is 1.

     

    Thank you!

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      6 months ago

      Hi BWBServices

       

      Thanks for sending over the details requested. I've sent you a private message requesting additional information, as I couldn't find the last 4 digits of your serial number on our end. I look forward to assisting you further!

       

       

      Kind regards,

      Shella

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