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TimFlynn's avatar
TimFlynn
Contributing User
1 year ago
Solved

BAS Taking Long Time To Prefill

The BAS on the new system seems to take a long time to load. Also validating take a lot longer then what it use to but that is a separate issue.   I open the BAS and it says it is loading which t...
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  • Doreen_P's avatar
    Doreen_P
    1 year ago

    Hey TimFlynn​ and Delany​,

    Usually, deleting the BAS and recreating it will fix this issue.
    Go back into the Compliance screen for the affected client and click on the ellipses to the right of the BAS. Click Delete. You will then be able to add the BAS again, and it should load! Other things to try are clearing your cache and browsing history or trying a different browser!

Delany's avatar
Delany
Cover User
1 year ago

I'm having the same problem.  I have to leave it open for 10 min or go and come back a few times.  This is not going to work when I need to get a lot finalised in one day.  I'm also finding having to individual step thru 3 or 4 approval checks and then individually lodge is taking a long time.  Old system I could just have them all sitting their and lodge in one go.  I find it hard to even seach on if the lodgement was succesful as it doesn't allow you to put in order of what was just lodged.  The date order is the due date of the item and you might be lodging BAS for different periods.   I'm convinced I'm missing something here as it is going to take  a lot longer to do the process.  Surely they would not want to increase our work load

 

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