Forum Discussion

hhuthnance's avatar
3 months ago

V23 Error

Message:  "Invalid $ value (cannot be negative) E627 refer help for item and description"

- in the details section is talks of dollars and cents in whole dollar fields but there are none in the return other than the franking credits and foreign tax credits which have always allowed dollars and cents.

 

I am unable to complete the return but I am unable to locate the position in the return of the error. Please advise how to fix this?

  • Hi hhuthnance

    For this error, we'd recommend contacting support.
    We can export the return and search for the negative value manually. We can then remove it, and you'll be able to complete & lodge the return. 

    Please contact us on 1300 555 117

     

    Thanks!
    Amy 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.