Forum Discussion

hhuthnance's avatar
hhuthnance
20 days ago

V23 Error

Message:  "Invalid $ value (cannot be negative) E627 refer help for item and description"

- in the details section is talks of dollars and cents in whole dollar fields but there are none in the return other than the franking credits and foreign tax credits which have always allowed dollars and cents.

 

I am unable to complete the return but I am unable to locate the position in the return of the error. Please advise how to fix this?

AU Tax
  • Amy_M1's avatar
    Amy_M1
    MYOB Staff
    13 days ago

    Hi hhuthnance

    For this error, we'd recommend contacting support.
    We can export the return and search for the negative value manually. We can then remove it, and you'll be able to complete & lodge the return. 

    Please contact us on 1300 555 117

     

    Thanks!
    Amy