Forum Discussion

BL01's avatar
BL01
Contributing User
1 year ago

ABA file not recognised by bank

I'm trying to upload my MYOB generated ABA file to Bank SA, yet their portal is saying it doesn't recognise the file format.  Is anyone else having this problem?  
ABA files
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi BL01,

 

 I'm sorry to hear you're having trouble uploading your ABA file from MYOB. Please ensure the ABA file was generated directly from the software without any manual edits, as changes can sometimes alter the file's compatibility.

 

At the moment, we haven't received any reports of similar issues from other users, so it might be something specific to the file setup or the portal. I recommend as well reaching out to BankSA's support for specific guidance on file compatibility.

 

Regards,

Sai

  • BL01's avatar
    BL01
    Contributing User
    1 year ago

    Thank you Sai, however I have made no manual edits to the file.  

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      1 year ago

      Hi BL01,

       

      The best next step is to proceed with option 2, which is to contact Bank SA support. They should be able to assist you directly with resolving this issue.

       

      Regards,

      Sai

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