Forum Discussion

BL01's avatar
BL01
Contributing User
1 year ago

ABA file not recognised by bank

I'm trying to upload my MYOB generated ABA file to Bank SA, yet their portal is saying it doesn't recognise the file format.  Is anyone else having this problem?  
ABA files
Evie-Myob's avatar
Evie-Myob
Experienced Cover User
1 year ago

thanks @Genreve, we have checked that and unfortunately its not the source of our problems :( 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi Evie-Myob, 

     

    If recreating the ABA files after ensuring all transactions included in the electronic payments have statement texts still fails to upload, it might be best to create a support ticket from the MyAccount window or reach out to live chat through MOCA for further troubleshooting.

     

     

    Regards,
    Genreve

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