Adding new credit card account to bank feeds
Hi How I can add new credit card accounts to our bank feeds? Our bank is Bendigo Bank. The credit card accounts are already active within the Bank, but I need to link them to our bank fee...
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Hi Celia,
thank you for the quick response.
All the credit cards are active within our Bank. However, I did follow the steps you wrote below but I cannot see the new accounts. There is no option to add/select a new account. See attacahed.
Hi carlaislva,
Thank you for providing a screenshot. If the status of your bank feed is bank feed ready, this means that the bank feed has been activated and is feeding through the transactions. No action would be required from your end.
The linked accounts column is the MYOB account that transactions from your bank account will automatically imported to, however if you have a credit card feed linked to an see type account this account won't appear in the linked account column and will appear as blank. You can check out this Help Article: Managing your bank feeds.
I hope this helps. If you still need assistance, please feel free to post again. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
thank you, Celia.
Sorry, I should have mentioned that the accounts that are showing in the screenshot I sent are the current ones we have. They are not the new ones.
I need to know how do I add the new credit card accounts.
Hi carlaislva,
Thank you for getting back to us and providing an update.
If you are adding a new credit card to receive bank feeds, then you will need to apply for bank feeds on that credit card. Our Help Article Set up your bank feed steps through how to set up a new bank feed.
If you need further assistance with this, please feel free to post again. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
