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LMDavies's avatar
LMDavies
User
2 years ago

Amount in bank account not in MYOB

Hi. Can anyone help. I have an amount from MYOB in my bank account with bankwest showing 07/03/2023 MYOB Payby MYOB000340 for $1347.11 which has not imported into MYOB. Its payments made by credit card through MYOB. Does anyone know how to fing out what the amounts consists of and why it hasn't gone to MYOB? My bank rec is out this amount.

 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi LMDavies, 

     

    I've sent you a private message with information on this, you can view your private message when signed into the Community Forum by selecting your avatar on the top right hand corner of the window > select the envelope icon. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi LMDavies, 

     

    I've sent you a private message with information on this, you can view your private message when signed into the Community Forum by selecting your avatar on the top right hand corner of the window > select the envelope icon. 

    • LMDavies's avatar
      LMDavies
      User
      2 years ago

      Thank you so much for your help.

      I was able to solve the problem by ringing the phone number.

      Its easy when you know how!