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EllenR's avatar
EllenR
Experienced User
2 years ago

apply for bank feeds for CBA credit card

Hi, I don't know what I am doing wrong but I can't get an application form to apply for bank feeds for 2 staff credit cards. I found the instructions unhelpful. I just kept going around in circles. ...
EllenR's avatar
EllenR
Experienced User

Thanks for theinformation. However I had already found that.

It was not helpful as I do not have Netbank access to the business accounts and when I tried to click on the account to reprint the authorisation, it did not work.

I eventually rang the help line (Ha Ha!) I had to wait over an hour before my call was answered only to be told that I needed to be transferred to another department and my call would be answered immediately.

"Immediately" meant that I only waited 35 minutes before my call was answered. Thankfully the person who took my call was able to help. 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi EllenR, 

 

Thank you for the update. 

 

I'm sorry to hear about your experience and I'm glad you were able to sort out the problem. Feel free to let us know if you have any other concerns or questions. We're happy to help. 

 

Cheers, 

Genreve

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