Forum Discussion

it_awaste's avatar
it_awaste
Experienced User
3 years ago

Bank Accounts are not showing in the dropdown list of the Bank Feeds window

When I click the Bank Feeds, it only shows the loading icon on the cursor and everything is greyed out. The registered bank accounts are not showing in the Bank Account dropdown list next to the Get ...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi it_awaste 

     

    Time out errors when opening the Bank feeds window can be caused by a high number of bank transactions stored in the file. I'll be happy to have a look into this for you if you can send me the serial number in a private message.

     

    LRBooks61 thanks for helping on this one Lisa, we always appreciate it.

     

    *Update: resolved in private message by applying the timeout extender