Forum Discussion

ORSL's avatar
ORSL
Experienced Cover User
3 years ago

Bank feed not up to date

MY bank feeds is not up to date, this started from Monday as all the transaction in the bank is not showing to MYOB   can some one help please    thank you   
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi ORSL,

 

Thanks for reaching out. 

 

Could you please confirm which bank you are with? 

ORSL's avatar
ORSL
Experienced Cover User
3 years ago

Heritage bank

thank you

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi ORSL A1B,

     

    Thanks for confirming those details.

     

    Our teams are aware of the issue and currently looking into it. I will update this post once we have more information for you both. 

    • LindaTee's avatar
      LindaTee
      Experienced User
      3 years ago

      Hi, 

       

      I am experiencing the same issue. We bank with CBA. 

       

      What is the ETA of this being resolve?

       

      Linda

      • Sam_R's avatar
        Sam_R
        Former Staff
        3 years ago

        Hi LindaTee,

         

        Thanks for reaching out. 

         

        We haven't received any other reports of delays with CBA today. Could you please advise the last date you received your bank feeds? 

  • A1B's avatar
    A1B
    Contributing User
    3 years ago

    I am having the same issue and have contacted Heritage and they said it is all enabled at their end.

    • A1B's avatar
      A1B
      Contributing User
      3 years ago

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