Forum Discussion

Woodsy4's avatar
Woodsy4
Experienced User
9 months ago

Bank feed still not working

Hi,   I have had an issue for weeks now where the bank feed has been activated and the balance is coming through correctly, but no transactions are coming through.  I have a ticket 0168017 from the...
  • Isaiah_C's avatar
    Isaiah_C
    9 months ago

    Hi Woodsy4,

     

    Thank you for the post. We have relayed the information to our bank feeds team. They are now checking on this and they might send you an email in regard to this issue. Rest assured that we are working on this to resolve it as quickly as possible.

     

     

    Kind regards,

    Sai

Umarrett's avatar
Umarrett

My Bank feed is not updating in the morning since 10/09/2024. Anyone else have this issue?

KyleeB1's avatar
KyleeB1
Contributing User
4 months ago

Yes, we have had this issue for a couple of days now.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi KyleeB1,

    If your bank feeds are not updating, please submit a support ticket at myaccount.myob.com. Our support team will be happy to assist you in resolving the issue.

    Regards,
    Earl

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