Forum Discussion

Woodsy4's avatar
Woodsy4
Experienced User
2 years ago
Solved

Bank feed still not working

Hi,

 

I have had an issue for weeks now where the bank feed has been activated and the balance is coming through correctly, but no transactions are coming through.  I have a ticket 0168017 from the 9 April for the issue to be looked into.  

I will be going on leave soon and need this issue sorted for the person taking over.

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Woodsy4,

     

    Thank you for the post. We have relayed the information to our bank feeds team. They are now checking on this and they might send you an email in regard to this issue. Rest assured that we are working on this to resolve it as quickly as possible.

     

     

    Kind regards,

    Sai

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 months ago

    Hi naingaung8,

     

    Thanks for checking in! So far, there aren’t any reported delayed feeds for Westpac. If nothing shows up by the end of today though, please pop in a support ticket via My Account so our team can dig into what’s going on. You can also keep an eye on our Bank Feed Updates page for any announcements, just in case a known issue gets reported.

     

    Cheers,

    Princess

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