Hi All - I use AR with bank feeds - the Bank Balance for the Credit Card has now been the same amount for 2 weeks. The transactions are coming through and I can reconcile the account but its shows as not balanced on the bank feed screen - Is anyone else having this issue or is a "me" problem
Hi 1300HOTAIR,
Thanks for flagging this. It sounds like the reconciliation itself is still okay, but the bank feed balance may not be updating as expected. In some cases, the bank feed closing balance can stay unchanged even while the transactions are coming through, and if the bank rec is balancing, the feed balance not updating won’t affect your reports. I’d suggest checking for any duplicated or missing transactions and comparing it with your bank statement. If everything matches and the rec is balancing, you can keep working from the bank statement balance.
Regards,
Sai
Hi,
I was having the same issue. Go into bank hub and deleted your feeds and re do them the new way. I did this and it fixed everything
