Forum Discussion

MalissaF's avatar
MalissaF
Experienced Cover User
2 years ago

Bank Feeds are still down and status page has no info

Macquarie bank feeds are down again, since around 19/01/24 https://status.myob.com/ page shows nothing at all regarding this.   Please provide an update?
MalissaF's avatar
MalissaF
Experienced Cover User
2 years ago

Hi,

 

Bank feeds are STILL DOWN!

 

Also the status page has still not been updated. Does MYOB even properly keep this up to date?

 

Please can these bank feeds be working. It is really not good enough to have this issue over again.

 

Thanks

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi MalissaF,

 

Thank you for reaching out, and I apologize for the inconvenience caused by the bank feed issue and for the delay in my response.

 

I have consulted with the relevant team regarding this matter. I'm pleased to inform you that the Macquarie team has just updated us today, and that the issue has been resolved. We are in the process of updating the status hub to reflect this resolution. Additionally, an email notification regarding this resolution will be sent out shortly. We appreciate your patience and understanding during this time.

 

Please feel free to start a new post if you require further assistance.

 

Cheers,

Princess

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