Bank feeds is not working
Hi there, Bank feeds is not working during Wednesday. Is anybody can help? Regards Emmy
Forum Discussion
Hi SRP1
To my knowledge, there haven't been recent delays with bank feeds. However, being as it is still early in the day we have received information late from the bank and therefore would still be processing that information ready to go out later in the day.
In saying that if you haven't received the feeds by lunchtime, so we can investigate the feeds a bit more closely can you provide us with the following information:
- The last four digits of the serial number - Setup>>Company Information
- The company file ID of an impacted file - Help>>About AccountRight
- The last four digits of the bank account impacted
- The last date you received your transactions.
Edit: We've just had word that there is a bank feed situation that is preventing that information from being made available our teams are currently working on the situation to get that resolved as soon as possible for our impacted customers.
SRP1lisagat
Thanks for your patience
As indicated, we did encounter a delay with our feeds. This has since been resolved and you should have your latest transactions in your file now (or later today as we are still processing that information).
CC WgmWoodworks
