Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
8 months ago

Bank Feeds setup - old reconciled transactions

I'm trying to set up Bank Feeds, but it's showing transactions from 2 years ago - these transactions have been reconciled.   How do I start Bank Feeds from the recent unreconciled transactions an...
Shella_A's avatar
Shella_A
MYOB Moderator
8 months ago

Hi Eliane,

 

This happens sometimes! It’s usually a syncing issue between the bank feed and MYOB. Double-check if the bank feed is up to date and refresh it—might do the trick. If the issue still persists, chat with our team through our virtual assistant MOCA or drop us a support ticket via MyAccount for help!

 

 

Cheers,

Shella

Eliane's avatar
Eliane
Trusted Cover User
8 months ago

Hi Shella_A​ 

Yes, I refreshed and closed MYOB and opened it again, it's not helping! I have replied to the email ticket your team sent me yesterday about my first question, hopefully they can come back to me, otherwise, I'll lodge another ticket. Thanks!

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.