Forum Discussion

TMC-dme-2016's avatar
TMC-dme-2016
Experienced Cover User
4 years ago

Bank rejection of employee pay

I don't think this is a MYOB problem, but as the employee has indicated the bank details are correct, however I have processed the payment twice & both times it has been returned to the business bank...
LRBooks61's avatar
LRBooks61
Ultimate Cover User
4 years ago

Some times you can't see for looking!

 

I suggest that you ask the employee for a screen shot, printed statement - something from the bank with the BSB and account printed on it so that you can properly check it out.

 

If the transaction is bouncing back after being processed by the bank there is an error in the numbers somewhere

 

Lisa

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