Forum Discussion

WhalesAlbany's avatar
WhalesAlbany
Member
2 years ago

Bank Transactions drop down

I have 2 credit cards in Chart of Accounts, however only one shows up in the dropdown for Bank Transactions. it does however show up in Reconcile accounts. The set up is the same as the card account ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi WhalesAlbany, 

 

Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your difficulties finding your bank accounts under the Bank Transactions window. Generally, the Bank Transactions window is used to match transactions to bank feed transactions. If you are not using the bank feed for the credit card in question, the ledger account will also not appear in this window. Also, if you have already applied for bank feeds but this does not show in the ledger, it is likely that this ledger account is not yet linked to the bank feed you are trying to connect it with. I recommend checking this information in Banking > Manage bank feeds window. 

 

Let us know if you require any further assistance with this. 


Thanks,
Genreve

 

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