Forum Discussion

WhalesAlbany's avatar
WhalesAlbany
12 months ago

Bank Transactions drop down

I have 2 credit cards in Chart of Accounts, however only one shows up in the dropdown for Bank Transactions. it does however show up in Reconcile accounts. The set up is the same as the card account ...
WhalesAlbany's avatar
WhalesAlbany

Hi Genreve,

I have 2 credit cards setup in my chart of accounts.

One shows up in the bank transactions drop down window.

Both are set up the same as far as I can see.

The one that I see I have not set up bank feeds previously but could find and could import transactions.

The other that does not show and I must enter transactions with spend money.

It shows in recincile accounts as all do.

Cheers

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
12 months ago

Hi WhalesAlbany, 


Thanks for your response. 

 

We appreciate the added information. May I ask for screenshots of how these two credit cards are set? If you feel uncomfortable sharing these screenshots in a public post, feel free to send me a private message instead. Also, may I know if both credit cards have bank feeds? 

 

We look forward to your response.

 

Thanks,
Genreve

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