Bank transactions not linking for payroll due to employees being set up for electronic payments

Hi cmccormick,

If the transactions don't appear in the "Prepare Electronic Payments" window, you should first check if the dates on those transactions match the date range set in the "Prepare Electronic Payments" screen. If the dates are correct but the transactions still don't appear, I recommend creating a support ticket from the My Account page for further troubleshooting.

Feel free to create a new thread if you need any other help.

Thanks,
Genreve