Forum Discussion

danieldaniel's avatar
27 days ago

Cannot get bank feeds

Hi, is anyone else having problem with bank feeds. Both for ASB and ANZ accounts, it is saying Cannot get bank feeds because of a system error. Try updating your bank feeds again later.

13 Replies

  • Experiencing the same issue.  Not impressed. We are on Westpac.  

  • Raff's avatar
    Raff
    Contributing Partner

    Experiencing the same. Other users have also reported the same in separate posts and have tried the suggested solution of clearing the MYOB cache but to no avail.  

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi everyone,

       

      Sorry for the confusion earlier. I checked with our team, and there was indeed a bank feed incident on May 18. We know how crucial these updates are for you. For more details, you can always visit our status hub. Thanks a bunch for your understanding and patience.

       

      Cheers,

      MYOB

      • Shan13's avatar
        Shan13
        Contributing User

        Yes, but the scheduled maintenance time for Banks Feeds has been and gone, yet the issue still persists!!

  • MikeG1's avatar
    MikeG1
    MYOB Moderator

    Hi all! This is now resolved for anyone not following along via status hub. Sorry for the inconvenience today and glad that it has been fixed