Several times now over a year or so I've lost a day's worth of transactions. I've reconciled, printed the reconciliation, but when I open the datafile the next day I've lost the printed reconciliation as well as all the transactions, so everything needs to be re-entered. When it happens, it's always only one day out.
We use AccountRight Plus, desktop not cloud version. I'm the only user - on my PC. Build 2022.9.24.7350. There are only 2 datafiles showing in RECENT COMPANY FILES. So I can only really choose the one file.
This is the only thread I could find that might explain how this happens.
Gavin suggests a memory issue, and that MYOB isn't retaining the last lot of transactions, so presumably when I close out of MYOB, the transactions are lost forever (even though the reconciliation has printed!).
Can anyone please advise what is likely to be going on? Is Gavin still there? Should I just leave MYOB on overnight? Getting desperate for some answers please.
