Forum Discussion
Thankyou for your reply. We do all of this and have an electronic clearing account. The payments are processed and go from prepare electronic payments and are set up to be paid, MYOB says they are paid but then the suppliers dont receieve the money.
On our end it looks like they have been paid but th emoney doesnt actually leave our account
Hi JessFenix,
Thank you for getting back to us and providing an update.
In this matter, if the status of the payment in MYOB is already paid and the payment still sits in your account, we do recommend double check on your bank. We also recommend checking if the electronic payment was linked to the right account. Note that the process of clearing account is depends on the bank, but it is usually 3 business days.
Again, if you need further assistance with this, please feel free to post again. We are more than happy to help.
Kind Regards,
Cel