Forum Discussion
Alice0451
Contributing User
Hello Support Team,
We reinstalled the MYOB desktop version, and it didn't work. Could our large company file be affecting that function on the desktop version?
gavin12345
10 months agoUltimate User
Hi Alice0451
The size of the file should not affect this function. More likely linked to your user profile. Are you logged in as Administrator? Some-one may have changed your user access to read-only.
FYI if the file is really big you may want to look into starting a new file or getting the file 'purged' - google 'purge for MYOX' or similar to find the company that offers this service. AR2023 does not have a built in purge function, so the file will grow and grow until one day it will no longer open.
Regards
Gavin