Forum Discussion
Hi Haulage,
Thanks for your post. If you can't find a transaction that should be listed in the reconciliation window, try this: Go to Banking >> Find Transaction >> Debits and Credits >> and use the filters to locate the transaction. Double-check the date and account to ensure accuracy in reconciliation.
If the information is correct, generate the Account Transaction report for that account and period. Navigate to the Customize tab and select the Reconciled date column to display. If the transaction appears with a reconciled date, it has already been reconciled, and that date marks the transaction's reconciliation date. I would also suggest visiting this help article for more information on: Missing bank feed transactions
Feel free to post again, we're happy to help!
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Regards,
Earl
Thank you for your bookmark response. It is not a missing transaction, it is a reconciliation report that has all the march 2024 transactions showing as unreconciled, when in fact they have been completed and are showing in the bank feeds and transaction report. I have attached a copy of the report.
How do I fix this?