Forum Discussion

MichiMc's avatar
MichiMc
Contributing User
6 months ago

MYOB Accountright - BANK FEED NOT UPDATED TODAY

The Bank Feed has not updated today and as usual nothing showing on the status page to say there is an issue!
Desktop
  • Genreve_S's avatar
    Genreve_S
    6 months ago

    Hi Janine_swimming

     

    Sorry to hear you're still having bank feed issues—it’s been week now! I recommend connecting with our virtual assistant, MOCA, for quick support. Just head to myob.com/support. If MOCA can’t sort it out, you’ll be directed to our live chat team who can create a bank feed case to investigate.

     

    In the meantime, feel free to start a new thread if you need any other help.

     

    Thanks,

    Genreve

Janine_swimming's avatar
Janine_swimming
Contributing Cover User

Hi,

Our bank feed has not updated since 21st June!  What is going on please?  As far as I am aware we have not done anything differently at our end. 

Yes, I have logged in and out and refreshed. This has not corrected anything.

It is disrupting the EOFY processes.

 

Cheers Janine.

Genreve_S's avatar
Genreve_S
MYOB Moderator
6 months ago

Hi Janine_swimming

 

Sorry to hear you're still having bank feed issues—it’s been week now! I recommend connecting with our virtual assistant, MOCA, for quick support. Just head to myob.com/support. If MOCA can’t sort it out, you’ll be directed to our live chat team who can create a bank feed case to investigate.

 

In the meantime, feel free to start a new thread if you need any other help.

 

Thanks,

Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.