MYOB business
Has anybody found a situation where the Bank trancaction appear in a transaction report within MYOB business but not in the reconcile function when i choose to reconcile . What could cause this ?
Forum Discussion
Hi lulu23,
Thank you for your post, and my apologies for the delayed response.
My understanding of your concern is that you're missing a bank transaction on the reconciliation window, and those transactions are showing in the transaction report. The Reconcile Accounts window is designed to showcase any transaction that has gone to that selected account that is dated on or before the Statement Date entered and that is not already reconciled. If you are not seeing a transaction that should be listed in that window, I would recommend checking the transaction by going to Find transaction and ensuring that the transaction has the appropriate date for the account you're trying to reconcile.
If you've filtered the correct date and account and it isn't already reconciled, we would love to investigate further. We would need to get a screenshot of the transaction, the one in the Reconcile Accounts window where it is not appearing, and that transaction in that Account Transactions report with the reconciled date column added.
Please let us know if you need further assistance.
Cheers,
Princess
