Forum Discussion

FWSAdmin's avatar
FWSAdmin
Contributing User
3 years ago

Random bank transactions appearing on Bank Statement

I have just had a selection of random transactions appear on my Bank Statement dating back to 2021 which have already been previously allocated ??????? Can anyone assist as to what is happening pleas...
Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi FWSAdmin, 

 

Thanks for your post. Can you please confirm the dates of these transactions ?

 

Also, are the transactions still allocated to the original transactions that were allocated ? 

  • FWSAdmin's avatar
    FWSAdmin
    Contributing User
    3 years ago

    Hi Melisa,

     

    I  have attached 2 x screen shots of the transactions. They are all dated in 2021 & yes the transactions are still allocated to the original transactions.

     

    Thanks. Please advise when this issue will be fixed

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi FWSAdmin, 

       

      Thank you for the screenshot. I can see these bank feed transactions are between the 1/12/21-11/12/21 our bankfeeds team have advised to hide these bankfeed transactions. To hide the transactions please right click the transaction > select hide. 

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