Hi rosscorp,
It's actually a good thing that you're hesitant to take action because it's important to contact our bank feed team first to prevent any data loss or service interruption. I've checked your account and see that the bank feed is active for all your company files. However, since you have multiple files, it's best to get in touch with our team directly. They can check if there's a sync issue that needs a refresh on the bank feed connection and solve it quickly. You can find all our available support options here.
Cheers,
Princess