Forum Discussion

MicheleJK's avatar
MicheleJK
Contributing User
2 years ago
Solved

Electronic Payment access - Prepare Electronic Payments' is greyed out

I work in Accounts Payable.  I have prepared some invoices for payment however since the upgrade this morning in Account Right Premier AU 2022.9.0 (Build: 2022.9.24.7350) the 'Prepare Electronic Paym...
  • MicheleJK's avatar
    MicheleJK
    2 years ago

    Hi,

    We have rectified the problem by tweaking the permissions.  You need to allow your staff member to access Banking or Payroll.  Be mindful of other accesses associated though. You may need to delve into deeper layers to X out some areas requiring more security.

    Hope this helps.

wwu's avatar
wwu
User

We have a staff member who experiences the same issue after upgrading to 2022.9.

MYOB team please help

MicheleJK's avatar
MicheleJK
Contributing User
2 years ago

Hi,

We have rectified the problem by tweaking the permissions.  You need to allow your staff member to access Banking or Payroll.  Be mindful of other accesses associated though. You may need to delve into deeper layers to X out some areas requiring more security.

Hope this helps.

  • wwu's avatar
    wwu
    User
    2 years ago

    Thanks a lot for your help :)