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rprimrose's avatar
rprimrose
Contributing User
1 year ago
Solved

Reconciling a Overpayment to a supplier

Hi, can someone please help me with the following issue!   So one of our customers paid an invoice twice the invoice was $572.25 and they paid it twice. Therefore we were required to refund them th...
overpayment supplier
  • Princess_R's avatar
    Princess_R
    1 year ago

    Hi rprimrose,

     

    To sort out the overpayment and match it with the credit note in your bank feed, you'll need to reverse or delete the transaction in order to match it with your bank feeds. For more info, check out this article.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi rprimrose,

 

To sort out the overpayment and match it with the credit note in your bank feed, you'll need to reverse or delete the transaction in order to match it with your bank feeds. For more info, check out this article.

 

Cheers,

Princess

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