Reconciling Bank Feed
Just after help reconciling a customer payment please. We recently sold our business and a customer has paid their 30 day account. Problem is, only one of the invoices was ours and the rest the new b...
Forum Discussion
Hi Brigitte,
I know having the payment come through as one amount for both you and the new owners makes things a bit more complicated on your end, but we can still get it recorded cleanly.
- Open the invoice that’s still owed to you and record the payment there, using the same bank account that the money actually came into from the bank feed.
- Because you’ve already passed on the new owners’ share, record that part as a spend money transaction from the same bank account.
You’ll then be able to match both the invoice payment and the spend money transaction to the one bank feed, which will equal the full consolidated amount.
Regards,
Genreve
