Forum Discussion

MargT's avatar
MargT
Experienced User
3 years ago
Solved

Reversing an Electronic Payment

I have followed the steps to Reverse a Transaction but now I am stuck.   The original transactions were electronic payments.  The Bank Statement is showing them as a credit as the bank rejected the...
  • LRBooks61's avatar
    LRBooks61
    3 years ago

    Yes that was the correct way to do it

    Processing the payment /reversal is how MYOB creates the transaction for you

     

    Great job

     

    Lisa

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

if you prepare the electroc payment for the reversal - it only creates the bank file , you don't need to upload it.

 

This will put the transaction into MYOB and you can then match it in your bank feed

 

Hope this helps

 

Lisa

  • MargT's avatar
    MargT
    Experienced User
    3 years ago

    Thanks Lisa.

     

    So I selected Prepare Electronic Payments, then chose the reversal followed by Bank File.  No Bank File was created.  It was then sitting in my Bank Reconciliation and I could complete my bank reconciliation.

     

    This was the correct way to process the transaction?

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      3 years ago

      Yes that was the correct way to do it

      Processing the payment /reversal is how MYOB creates the transaction for you

       

      Great job

       

      Lisa

      • MargT's avatar
        MargT
        Experienced User
        3 years ago

        Thanks Lisa