Short fall paid via ABA File - Different amounts appear in the reconciling Electronic Clearing account and the Electronic Payment Register

Hi Aeysha 

My first recommendation would be to review the ABA file that you have uploaded, you can commonly open ABA files in NotePad and select Open before selecting all files. This would give you an insight into the actual file that was produced by the software with regard to that ABA file. If all the transactions are included then I would be speaking to the Bank in relation to that missing payment amount.

Assuming that the file doesn't contain the full information do you have any negative values contained in that window when generating the ABA file? Do you have a transaction for that exact amount that was intended to be included in that ABA?