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wainb's avatar
wainb
Contributing User
2 months ago

Unable to connect to bank - "administrator privileges"

I am trying to connect to my bank to get account feeds. I have successfully set up a connection with one of my businesses but am unable to on another. I get the "administrator needs to set up connec...
wainb's avatar
wainb
Contributing User
2 months ago

Hello Earl, thanks for following this up.

I lodged a request for assistance on Friday (5th March). I have received an acknowledgement of the lodgement from MYOB and was advised that the relevant team would contact me, but that has not yet happened. 

Regards

Wayne

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi wainb,

Apologies for the late response. I’ve checked your account and can see our Bank Feeds team are already in touch and continuing to work with you on this. They’ll be the best people to resolve it, but if anything changes or you don’t hear back as expected, just reply to the email.

Regards,
Earl

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