Hi I have just take over a Myob file. The Unprocess Electronics Payments report is showing 55 payments going back to June 2020. These payments do not come to Zero. How have the transactions s...
The Unprocessed Electronic Payments report displays all transactions that have been posted to the electronic clearing account but have not been processed. These transactions will appear in the Prepare Electronic Payments window.
When a supplier payment or payroll transaction is Electronic the payment amount is posted to the electronic clearing account. Ctrl+R on your keyboard recaps the transaction so you can see the journal posted. This example is a supplier payment:
When you process the Prepare electronic payment transaction the amount is moved from the electronic clearing account to the bank account:
You then reconcile the electronic payment transaction by matching it to the bank feed or manually in the Reconcile accounts window.
The electronic clearing account should reconcile back to zero, you can do this in the Reconcile accounts window.
When you have old transactions in the Prepare electronic payments window and Unprocessed Electronic payments report, it means that the electronic payment transaction has not been processed. If the bank account has been reconciled it typically means that another transaction, such as a Spend money, has been recorded for the payment. This can result in inaccurate financial reporting. I would recommend checking for any duplicate transactions.
To fix this you've got two options:
unreconcile the bank account, delete any duplicate transactions recorded, process the electronic payment transaction and re-reconcile the bank account
create a new electronic clearing account and select the new account in Setup>>Linked accounts. The old electronic clearing account will still have a balance but those transactions won't appear in Prepare electronic payments
Please let me know if you need further help.
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Thank you Tracey A great deal to research from your reply. Many $'s involved so need to know exactly the impact before I adjust. Please leave this open as I feel I am going to have to come back about the two options to fix. Thank you Tracey. Bcel
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