Forum Discussion

MellBell's avatar
3 days ago
Solved

4077 Import Error

I am attempting to bulk update some of our items sell prices and I have been receiving the error code "4077 You have sales for this item" on 28 of the 31 items I am updating.

 

Does someone know how to fix this?

  • Hi MellBell,

     

    Sorry to hear you're running into that error when updating your item prices. The '4077 You have sales for this item' message usually means a script needs to be run on your file to fix it. The best way to get this sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to run the script for you and get things working again.

     

    Regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi MellBell,

     

    Sorry to hear you're running into that error when updating your item prices. The '4077 You have sales for this item' message usually means a script needs to be run on your file to fix it. The best way to get this sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to run the script for you and get things working again.

     

    Regards,

    Sai

    • MellBell's avatar
      MellBell

      Hi Sai

       

      Thank you for the help, I will make a request through MOCA.

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